If the information required to place an order or make a purchase is not included on the homepage, users are likely to simply abandon the page. For example, the following cases are possible: The explanation contains a lot of technical terms, making it difficult to understand the service content Since there are no case studies, it is difficult to imagine how to use the product after purchase or what the success rate will be. It is important to create content that is easy to imagine after researching the needs of your visitors, such as "What problem does the service solve for whom?" and "What are the benefits of using the product?" Reason 3: It's hard to know where to start making inquiries The third reason is that it is difficult to understand how to lead to inquiries.
Even if a user reads the content and becomes interested indonesia telegram data in your product or service, they may put off making an inquiry or abandon the site in the following cases. I can't find where the contact form is Buttons or links such as "Contact Us" or "Request Information" are not installed or are not prominent The points mentioned above are things that are hard to notice when you are creating a website. For this reason, it is important to look at your website from the user's perspective.
For example, you could ask employees from departments that don't have much service knowledge to look at the website and ask them questions or areas for improvement to identify them. Reason 4: The inquiry form is difficult to understand If the inquiry form is complicated or difficult to understand, users will find the input task burdensome and will be less likely to make an inquiry. For example, consider the following case: Too many input fields, so it's time consuming Addresses are not automatically entered, making it difficult to use Input errors are not displayed, making it difficult to tell what is wrong Forms and text are small and difficult to fill in Links to other pages are provided, making it easy for users to leave the site Users may also have security concerns, such as "Will the information I enter into the form be handled securely?" If you can take measures like the ones below to alleviate your users' concerns, you will be more likely to receive more inquiries.