11 things you should do to increase inquiries on your website

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New customer acquisition rate calculation How to calculate repeat customer rate The repeater rate is calculated using the following formula: Repeat customer rate (%) = number of repeat customers in the current month (period of interest) ÷ number of customers in the current month × 100 Is a high rate of repeat customers a good thing? The repeat customer rate is affected by the number of new customers, so it will decrease if the number of new customers increases and increase if the number of new customers does not increase.


A high number of repeat customers can also hong kong telegram data be said to be dependent on existing customers, so a high number is not necessarily a good thing. It is important to implement it in parallel with developing new customers. Reasons why repeat visit rates are not increasing Possible reasons for a lack of repeat customer service, in other words, a lack of repeat customers, include a mismatch in price or target, or problems with the product or service itself.


In addition, it is surprisingly common for customers to leave for vague reasons, such as starting to use another product or service "for some reason." Unless you can overwhelmingly differentiate your product or service so that it is the only one that is acceptable, it will be difficult to get customers to continue using your product or service, so you need to create a system that allows customers to feel the benefits. How to increase repeat visits First, review whether the product or service itself can be improved and reconfirm your target selection.