The concept of product quality
Posted: Thu Jan 23, 2025 7:35 am
Product quality is a parameter that reflects the degree to which products meet customer expectations and needs. It includes both physical and functional characteristics. In addition, product quality includes aesthetic and emotional aspects.
The physical quality of goods describes their appearance, shape, color, and other visual features. The design, packaging, and branding of the product are taken into account. It is important to note that the visual impression of a product often plays a key role in a buyer's decision to purchase it.
Quality assurance
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The functional quality of products describes guatemala mobile phone numbers database whether they can effectively fulfill their purpose and satisfy customer needs. This refers to the performance, efficiency, safety, and reliability of the product. When choosing a product, buyers often evaluate these indicators.
It is also important to consider the durability and reliability of the product. These parameters determine how long the product will be operational after purchase.
When assessing the quality of goods, it is also important to compare their actual characteristics with those declared by the manufacturer. Discrepancies may indicate low product quality or dishonesty of the company.
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Criteria for assessing the quality of goods
To assess the quality of a product, it is necessary to highlight the most significant characteristics. You can use various classifications.
The indicators are divided into the following categories depending on the object of study:
Single ones that make it possible to evaluate specific characteristics of a product.
Comprehensive, which help to form a general impression of the totality of the product’s properties.
Generalized ones, which allow you to analyze a set of objects.
By groups, product quality indicators are divided into:
Ergonomic. They determine how comfortable and suitable the product is for use.
Safety indicators. Assess the safety of using the product.
Economic indicators. Determine the efficiency of resource use (raw materials, materials, fuel and energy).
Aesthetic indicators. Reflect the visual characteristics of the product.
Performance metrics: Measure how well a product performs its functions.
The physical quality of goods describes their appearance, shape, color, and other visual features. The design, packaging, and branding of the product are taken into account. It is important to note that the visual impression of a product often plays a key role in a buyer's decision to purchase it.
Quality assurance
Source: shutterstock.com
The functional quality of products describes guatemala mobile phone numbers database whether they can effectively fulfill their purpose and satisfy customer needs. This refers to the performance, efficiency, safety, and reliability of the product. When choosing a product, buyers often evaluate these indicators.
It is also important to consider the durability and reliability of the product. These parameters determine how long the product will be operational after purchase.
When assessing the quality of goods, it is also important to compare their actual characteristics with those declared by the manufacturer. Discrepancies may indicate low product quality or dishonesty of the company.
Read also!
"USP examples to help you come up with your own that's even better"
Read more
Criteria for assessing the quality of goods
To assess the quality of a product, it is necessary to highlight the most significant characteristics. You can use various classifications.
The indicators are divided into the following categories depending on the object of study:
Single ones that make it possible to evaluate specific characteristics of a product.
Comprehensive, which help to form a general impression of the totality of the product’s properties.
Generalized ones, which allow you to analyze a set of objects.
By groups, product quality indicators are divided into:
Ergonomic. They determine how comfortable and suitable the product is for use.
Safety indicators. Assess the safety of using the product.
Economic indicators. Determine the efficiency of resource use (raw materials, materials, fuel and energy).
Aesthetic indicators. Reflect the visual characteristics of the product.
Performance metrics: Measure how well a product performs its functions.