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Establishing contact with the client: tricks and psychological techniques

Posted: Thu Jan 23, 2025 6:44 am
by Maksudasm
Why? A manager has only 40 seconds to win someone over. The right first contact will allow him to bring the client to closing the deal.

How? Learn sales scripts by heart. Be dressed to the nines. Learn to recognize clients' emotional states to be on the same page. And then the dialogue will benefit both: the buyer - a product or service, and the manager - +100 to karma and a percentage bonus.



The article explains:

The Role of Establishing overseas chinese in australia data Contact with the Client in Sales Techniques
The main tasks of establishing contact with the client
Negotiating position in establishing contact
3 Tools for Establishing Contact with the Client in Sales
Algorithm for establishing first contact with a client
Appropriate questions to establish contact with the client
Determining the emotional state of the client when establishing contact
Classification of difficult clients in establishing contact
Gender differences in establishing contact
Peculiarities of establishing contact with a client by telephone
Phrases Not to Use When Establishing Contact
6 rules for communicating with a client when establishing contact
6 tips on how to hook a client at first sight
4 Common Mistakes in Establishing Contact with a Client

5 Scenarios for Using Neural Networks to Increase Website Conversion by 40%
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The Role of Establishing Contact with the Client in Sales Techniques
Establishing contact with a client is the initial step in interacting with a potential buyer. Setting up such a connection is the first of the five classic stages of a deal. In some situations, it may be preceded by a preparatory stage. The issues of establishing contact with a client play an important role in sales techniques. And although today more and more sales are carried out remotely, the role of contact between the seller and the buyer should not be underestimated. Ultimately, service is of great importance, and this is only a small part of what makes a business successful.

Establishing contact with the client plays a key role in the sales stages. If everything goes smoothly, you can be 80% sure that the deal is in the bag. In some types of transactions, further interactions are impossible without properly establishing contact with the potential buyer. In such cases, the main goal - making a sale - will not be achieved. Among all five stages of making a deal, establishing contact with the client is the shortest in terms of time.

The Role of Establishing Contact with the Client

Already in the first few seconds of communication, unfamiliar interlocutors form an opinion about each other. In the future, the brain will persistently search for various aspects that confirm the first impression. This once again emphasizes the importance of the stage of establishing contact with the client. The first impression formed by a potential buyer will be very difficult to change in the future. This factor is especially important in sales. If you fail to win and hold the client's attention from the first seconds, then it will be extremely difficult to correct the situation.

Here it is worth paying attention to one feature. While the manager is trying to establish contact with a potential buyer, the latter is subconsciously set against the seller. In this regard, the stage of establishing contact with the client should be the most rehearsed. The sales manager needs to prepare for the meeting. It is important to think through every detail of the conversation,