Consider this example: the sales manager has developed a process to ensure that no contact falls through the cracks and that all conversations are carefully recorded and tracked. On the surface, this seems like a great strategy.
The problem arises when customers are forced into a rigid sales funnel and forced to fill out forms and respond to emails before they get answers. The accuracy of the malaysia telegram number database CRM data and the intricate system it has implemented do not play a central role in the customer's world, they do not show interest. When customers feel that their specific needs are given little importance, they throw in the towel.
Doing Business in 2021
In today's world, you are faced with not one or two, but dozens of competitors in your industry. It could be a store around the corner or an ambitious online entrepreneur from India. This means your customers have a lot of options.
Add to that the fact that we are all very busy, our time is precious and we don't want to wait for our call to be forwarded to the sales team. Attention spans are getting shorter and customers are more demanding than ever.
Statistics confirm this trend.
And above all, they are well aware of it
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